Information Technology
Through Trident’s strategic alliances with the foremost industry experts in business information technology, we are able to provide our client companies with leading-edge technical tools and expertise as well as unparalleled customer service. Our continued investment and exploration in information technology services enables us to offer our client companies:
- Fully managed & maintained IT infrastructure
- High-speed, commercial grade internet access
- Wired & wireless service options
- Encrypted, V-LAN & W-LAN network security
- Network consulting
- Architecture review
- Internet solutions
- Software implementation
- IT support services
- Rack space
- Help Desk
…
Communications
Trident’s full-featured, full-enterprise telecom infrastructure affords our client companies with the latest in telecommunications and efficiency enhancing technologies. From speech enabled dial-by-name-directory options to caller ID with name and number delivery to live receptionist services to music-on-hold, we can deliver the image and the sophistication your business dictates.
Our regularly updated and managed telecom system integrates the latest in information technologies and communications services. With over 3,000 features and options available, we can tailor a telecom solution to fit your business profile, needs and requirements. All telecom consulting, initial set-up, programming, changes and maintenance are handled on-site.
The options available include, but are not limited to:
- Digital VoIP business telephones
- Soft phones
- Headset and Bluetooth phone compatibility
- Remote access & remote user options
- Advanced automated attendant services with day & night greetings
- Voice over talent for automated greetings
- Live reception services & message transmittal
- Dedicated local, long distance & toll-free numbers
- Direct lines
- Trunk lines
- Number porting
- Multiple extensions
- Dial-by-name-Directories
- Directory Assistance Listing
- Unlimited local calling
- Long distance & international calling packages
- Dedicated local, long distance & toll-free fax numbers
- SoftFax services
- Shared Fax services
- Dedicated Analog Fax capabilities
- Private company voicemail boxes
- Call logs
- Call accounting
- Call recording services
- Unified Messaging
- Presence Management
- Contact Management
- Web Client Interface
- Unified Communications
- Mobile Integration
