Infrastructure

Information Technology

Through Trident’s strategic alliances with the foremost industry experts in business information technology, we are able to provide our client companies with leading-edge technical tools and expertise as well as unparalleled customer service. Our continued investment and exploration in information technology services enables us to offer our client companies:

    • Architecture Review
    • Encrypted, V-LAN & W-LAN Network Security
    • Fully Managed & Maintained IT Infrastructure
    • Help Desk
    • High-speed, Business Class Internet Access
    • Internet Solutions
    • IT Support Services
    • Network Consulting
    • Rack Space
    • Software Implementation
    • Wired &  Wireless Service Options

Communications

Trident’s full-featured, full-enterprise telecom infrastructure affords our client companies with the latest in telecommunications and efficiency enhancing technologies. From speech enabled dial-by-name-directory options to caller ID with name and number delivery to live receptionist services to music-on-hold, we can deliver the image and the sophistication your business dictates.

Our regularly updated and managed telecom system integrates the latest in information technologies and communications services. With over 3,000 features and options available, we can tailor a telecom solution to fit your business profile, needs and requirements. All telecom consulting, initial set-up, programming, changes and maintenance are handled on-site.

  • The Options Available Include:

    • Advanced Automated Attendant Services with Day & Night Greetings
    • Call Accounting
    • Call Logs
    • Call Recording Services
    • Contact Management
    • Call Patching & Call Screening
    • Dedicated Analog Fax Capabilities
    • Dedicated Local, Long Distance & Toll-free Numbers
    • Dedicated Local, Long Distance & Toll-free Fax Numbers
    • Dial-by-Name Directories
    • Digital VoIP Business Telephones
    • Directory Assistance Listings
    • Direct Lines
    • Find Me, Follow Me Service
    • Headset & Bluetooth Phone Compatibility
    • Hunt Groups
    • Live Reception Services & Message Transmittal
    • Long Distance & International Calling Packages
    • Mobile Integration
    • Multiple Extensions
    • Number Porting
    • Phantom User Options
    • Presence Management
    • Private, Secure Company Voicemail Boxes
    • Remote Access & Remote User Options
    • Shared Fax Services
    • SoftFax Services
    • Soft Phones
    • Trunk Lines
    • Twinning
    • Unified Communications
    • Unified Messaging
    • Voiceover Talent for Automated Greetings
    • Web Client Interface